Account Management

Learn how to handle and change your account details here including your service plan and payments.

• FreedomPop Services and Add-ons
• How to view payment history
• Multiple accounts under the same email
• FreedomPop Safety Mode Service
• Upgrade to a higher tier FreedomPop plan (prorate? lose data?)
• Downgrade your FreedomPop plan
• Using PayPal instead of a card
• How to downgrade Global Calling plans
• Renewing your Freemium free plan
• When does my bill/plan renew? When will get more data?
• How to share data between accounts
• How to log in and manage your account
• How do I reset my online account password?
• How billing and payments work
• How account credit works
• Can I add an another line to my FreedomPop account?
• How to cancel your account
• How to disable the automatic top up feature
• Manage your account online - billing, plans, services and account details
• Cancel automatic payments
• Suspended due to high usage
• Why is my account Dormant?
• How to use Data Rollover
• Add or remove a service
• What is my service start date?
• How to fix account problems