--- title: Install / Uninstall the FreedomPop application description: This information applies to the Premium SIM card The serial number on your SIM card (called the ICCID number) begins with 89014 No mobile application is required for calling and texting to work. In fa --- [Skip to content](https://help.freedompop.com/install-uninstall-the-freedompop-application#main-content) [Contact us](https://help.freedompop.com/kb-tickets/new?hsLang=en) [![FreedomPop-Logo.png\]](https://help.freedompop.com/hs-fs/hubfs/FreedomPop-Logo.png?height=40&name=FreedomPop-Logo.png)](https://www.freedompop.com/) Open main navigation Close main navigation - [Contact us](https://help.freedompop.com/kb-tickets/new) - [FreedomPop Help](https://help.freedompop.com/) [FreedomPop Help](https://help.freedompop.com/?hsLang=en) How Can We Help You? - There are no suggestions because the search field is empty. 1. [FreedomPop Help Center](https://help.freedompop.com/?hsLang=en) 2. [Troubleshooting](https://help.freedompop.com/troubleshooting?hsLang=en) # Install / Uninstall the FreedomPop application **This information applies to the Premium SIM card** The serial number on your SIM card (called the ICCID number) begins with 89014 --- No mobile application is required for calling and texting to work. In fact, it's best to remove the FreedomPop application from your phone to avoid problems with calling and texting.  To remove the FreedomPop application from your phone, first, tap on the Play Store and search for "FreedomPop".  You can also uninstall applications by going to your phone's Settings and tapping on the "Applications" folder. Locate the FreedomPop app and tap on it. Then tap "UNINSTALL".   **This information applies to the Legacy SIM card** The serial number on your SIM card (called the ICCID number) begins with 89011 --- **Android phone** To get the FreedomPop application visit the [Play Store](https://play.google.com/store/apps/details?id=com.unrealmobile.unreal) and search for "**FreedomPop**". Tap on the **INSTALL** button to download it to your phone, and once it has downloaded, tap **OPEN**.   **Make sure permissions are enabled!** It's important that you grant the application all of the permissions it needs. When you first open the application, the app will walk you through the steps you need to take. However, if you can also grant permissions manually: • Go to the **Settings** app  • Scroll down until you see **Apps**   • Tap on **Apps**   • Tap on the **FreedomPop** application  • Tap on **Permissions**   • Enable **Contacts**, **Microphone**, **Phone**, and **SMS** permissions • Tap **Additional Permissions**   • Enable **Full access to SIM Accounts**     **iPhone** To get the FreedomPop application, visit the [App Store](https://itunes.apple.com/us/app/unreal-mobile/id1384758672?mt=8) and tap on the magnifying glass icon. In the search bar, type in "**FreedomPop**". Tap on the **INSTAL**  button to download the application to your phone, and once it has downloaded, tap **OPEN**.   **Have questions? We've got answers.** Contact us by phone, email, or chat. Visit [https://www.freedompop.com/contact-us](https://www.freedompop.com/contact-us), to start a chat conversation by clicking the chatbot bubble that appears in the bottom right corner. Call us at 888-702-8302 or send us an email at [support@freedompop.com](mailto:support@freedompop.com).  - [About FreedomPop](https://help.freedompop.com/about-freedompop?hsLang=en) - [Getting started](https://help.freedompop.com/getting-started?hsLang=en) - [General](https://help.freedompop.com/general?hsLang=en) - [Account Management](https://help.freedompop.com/account-management?hsLang=en) - [Troubleshooting](https://help.freedompop.com/troubleshooting?hsLang=en) - [eSIM](https://help.freedompop.com/esim?hsLang=en) - [Number Transfer](https://help.freedompop.com/number-transfer?hsLang=en) - [Rebate](https://help.freedompop.com/rebate?hsLang=en) Copyright © 2026, FreedomPop [Chat with us](https://www.livechat.com/chat-with/11350292/), powered by [LiveChat](https://www.livechat.com/?welcome)