The Free Plan is shutting down

Starting January 8, 2026 we’ll be ending our free phone plan. We know changes like this can feel overwhelming, so we’re giving you 30 days to plan your next step. On February 7, 2026, service for all Legacy free plan customers will be shut down.

Here’s what you can do:

Option 1: Choose a new FreedomPop plan

We have paid plans starting at just $10/month that include unlimited talk and text. FreedomPop plans are simple, affordable, and switching is easy. Login at freedompop.com/my-lines and click Change Your Plan from the menu. 

Option 2: Move your number to another phone company

If you’d rather switch to a different provider you can keep your phone number. Many FreedomPop users find our sister brand, RedPocket, to be a simple, reliable next step. No matter what you choose, you’ll have time to make the move.

See RedPocket Mobile phone plans.

If no action is taken, the account will be cancelled. Please be sure to upgrade to one of our paid plans or transfer your number over to another wireless carrier to retain your phone number and avoid service interruption. 

Why this change is happening?

The free plan was created with the best intentions to provide access and value, but due to rising costs and misuse it has become unsustainable. Providing affordable plans and quality of service is our commitment. Retiring the free plan makes sure we maintain those core values. 

We know this may not be welcome news.  We are committed to keep things simple, transparent, and supportive. If you need help making a choice, our team is here for you, contact us.