Where can I check my balances, make payments, and manage my account?

Easily check your account balances and your plan's expiration date, by signing in at https://www.freedompop.com/my-lines.

Our new and improved customer account site provides you with access to:

  • My Lines: After you log in, you can view account balances, add a new line, refill your account, purchase add-ons, upgrade your plan, and more.
  • Activate: Activate any new SIM Cards that you'd like to add to your account.
  • Manage Profile: View and update your account information, including your name, email address, account password, and more.
  • Event History: Review your account activity, including plan changes, profile changes, and more. 
  • Payment History: Review your payment activity, including past orders, refills, and credits. 
  • My Orders: Review your past SIM card or phone orders.
  • Help: Contact our friendly customer support team via phone, email or LiveChat.