---
title: How to fix calling and texting problems
description: Please Note! The following information applies if you purchased a phone from FreedomPop or if you purchased an LTE SIM Card Kit from FreedomPop. You must select the type of device you’re using, in ord
---

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# How to fix calling and texting problems

**What kind of phone are you using?**

**Please Note!** The following information applies if you purchased a phone from FreedomPop or if you purchased an LTE SIM Card Kit from FreedomPop. You must select the type of device you’re using, in order to get the right troubleshooting steps.

[Android Troubleshooting Steps](https://help.freedompop.com/android-phone-troubleshooting-steps?hsLang=en)

[iPhone Troubleshooting Steps](https://help.freedompop.com/iphone-troubleshooting-steps?hsLang=en)

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