FreedomPop Help Center
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FreedomPop Help Center
Learn more about different FreedomPop topics in this section.
Premium LTE SIM: Can I check my voicemail from another phone?
Does my phone need a SIM card?
What kind of phone can I use with the FreedomPop SIM?
Preventing unwanted calls (SPAM, wrong number)
FreedomPop Premium Plus Service
Making calls using WiFi
PV: Can I check my account balance from my phone?
How to turn iMessage on
Does FreedomPop support 5G? Compatibility and setting up steps
How does the Private Internet service work?
FreedomPop Data Saver Service
Inserting your SIM card into your phone
How to verify applications (short code)
Where is my order?
Can I switch phones?
FreedomPop Speed Boost Service
PV: Do FreedomPop Premium plans include international text messaging?
If your CDMA device was transferred to Ting (unlocking/releasing)
Blocking numbers, Do Not Disturb, and other calling features
Start using your hotspot device (connect to WiFi)
Black Friday Sale - 6 months free with a new iPhone
What is High Speed data?
How to make calls outside of the U.S.
Why is my card being rejected?
How to download or uninstall iPhone applications
Freemium Plan Top Ups
How to download or uninstall android applications
Can I use my FreedomPop SIM card with a tablet?
Using your phone as a wifi hotspot / tethering
Pre-paid LTE SIM Cards
Changes to the FreedomPop VoIP Free Plan
How to use your MiFi 500
Earn extra data (Freedom Friends)
How to use PIN codes
How do GSM Unlocked phones work?
Unlocking my FreedomPop phone
PV: Can I use my existing SIM card from another carrier with FreedomPop?
GSMA 3G Devices shutdown February 2022
What happens if I initiate a credit card dispute/chargeback?
What is the procedure for returning a device?
PV: Can I use picture messaging on my iPhone with the GSM network?
What is VoIP?
Turn Mobile Data ON, turn Airplane Mode OFF
How to use your phone like a WiFi hotspot (tethering)
What is Wi-Fi calling and how can I use it?
How to cancel a recently placed order
Where can I check my balances, make payments, and manage my account?
Connecting your phone to WiFi
How to use your FreedomPop android phone
Complete Guide to Freemium Service
What kind of phone can I activate as BYOD?
PV: How do I swap phones on my account?
How to enable and disable FreedomPop's Ad Blocking service
Does FreedomPop allow roaming on Premium Voice?
How to use iMessage
3G Shutdown - is my phone 4G LTE or 5G?
PV How do I activate my FreedomPop Premium SIM card?
Can I use a Windows phone?
PV: Can I use FaceTime and iMessage with FreedomPop?
Why was I charged?
Sign up for a Google Play (Android) or iCloud (iPhone) account
Taxes and fees, Admin fees and Regulatory Recovery fees
Transferring your information from the Standard (VoIP) SIM to the Premium (cellular) SIM
Is VoLTE supported, and how do I use it?
What does GSM Unlocked mean?
List of available plans
How to add and remove contacts (address book)
What happens when I return a device without using a Return Material Authorization (RMA) number?
Can I exceed my plan (minutes, texts, and data) limit? Automatic Top Ups
WiFi Calling Phones
Does FreedomPop offer Visual Voicemail?
Pv: Can I use my Premium SIM in a tablet or mobile hotspot?
How GSM SIM cards work
Switching from the FreedomPop Legacy SIM card to the Premium SIM
How to use a dual SIM card phone
How do I setup my phone on the GSMT network?
My device is defective, can I get a replacement?