---
title: Downgrade your FreedomPop plan
description: When you downgrade to the FreedomPop Freemium plan, you'll forfeit your remaining minutes, text messages, and high-speed data balances. Please downgrade towards the end of your billing cycle.  Step 1:
---

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# Downgrade your FreedomPop plan

**This information applies to the Premium SIM card**  
The serial number on your SIM card (called the ICCID number) begins with 89014

---

When you downgrade to the FreedomPop Freemium plan, you'll forfeit your remaining minutes, text messages, and high-speed data balances. Please downgrade towards the end of your billing cycle. 

**Step 1:** Log in at [freedompop.com/my-lines](https://www.freedompop.com/my-lines).

**Step 2:** Select your phone line. 

**Step 3:** Click on **Change Plan** from the menu on the left-hand side of the page.

**Step 4:** Click on **See Details** next to your currently active plan. 

**Step 5:** Click on the "**I would like to downgrade to the free plan**" button. 

 

![Screen\_Shot\_2020-10-15\_at\_8.21.47\_PM.png](https://help.freedompop.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screen_Shot_2020-10-15_at_8_21_47_PM.png?width=657&height=274&name=Screen_Shot_2020-10-15_at_8_21_47_PM.png)

 

Go through the popups that appear to complete the downgrade process. 

You'll need to renew your free plan each month to avoid service interruption. [Learn more about renewing the free plan](https://help.freedompop.com/renewing-your-free-plan?hsLang=en).

**This information applies to the Legacy SIM card**  
The serial number on your SIM card (called the ICCID number) begins with 89011

---

FreedomPop offers a free tier plan. However, recent rate changes on our data network provider, together with our superior buying power on our largest underlying carrier, make a free offering only viable on our Premium network going forward.

For those who wish to continue receiving 100% free talk, text, and data, please switch over to our Premium SIM card service. FreedomPop Premium includes true cellular voice, text, and data - and no mobile application is required for calling and texting. 

Visit [freedompop.com/plans](https://www.freedompop.com/plans) to switch over.

- [Learn more about the VoIP, Legacy SIM card free plan changes](https://help.freedompop.com/changes-to-the-voip-free-plan?hsLang=en).
- [Learn more about switching to FreedomPop Premium](https://help.freedompop.com/switching-from-the-freedompop-legacy-sim-card-to-the-premium-sim?hsLang=en).
- [Consider another VoIP, Legacy SIM card calling plan.](https://help.freedompop.com/list-of-available-plans?hsLang=en)

**Do you have any added services?**

If you are attempting to downgrade your account to the free plan, you may also want to downgrade or deactivate added services, like Data Roll Over, VIP, or Private Internet. [Learn how to add or remove services](https://help.freedompop.com/add-or-remove-a-service?hsLang=en). 

 

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